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ADR: Per-Service SLO Tiers

V2 delegated services use three SLO tiers.

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Status: Accepted
Date: 2026-05-12

Decision#

V2 delegated services use three SLO tiers.

Tier Services Availability Latency Budget
A auth, entitlement, matchmaking, anti-cheat verdict ingest, regional rules 99.95% monthly p99 <= 500 ms regional
B moderation, reporting, leaderboards, balance recommendations, companion API 99.9% monthly p99 <= 1500 ms regional
C AI commentary, highlight reel, batch cook, analytics export, model-card jobs 99.5% monthly queue SLO documented per job

Implementation Contract#

  • Tier A outages must degrade to safe local or queue behavior and never corrupt ranked results.
  • Tier B outages may disable the affected surface with a user-visible reason.
  • Tier C outages may defer work to a queue.
  • Every service task must declare its tier in config and tests.